A new way to consult with a Doctor

A Virtual Consultation solution. Connecting You to a Doctor.

ICPA Offering

The ICPA is offering members a virtual consultation platform, connecting instore patients and you with a doctor. The platform will deliver an accessible and cost-effective solution to patients at your pharmacy. The platform is HIPAA compliant which is a requirement for medical professionals using telemedicine. It is furthermore built within the national standards to protect medical records and other personal health information.

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We have contracted a number of qualified medical professionals including;

  • Doctors
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  • Nurses

How it works

Once you have captured screening information during a face-to-face consultation with a patient at your pharmacy, the platform enables for you to facilitate a virtual consultation with a doctor for an e-prescription requirement.

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Empower your pharmacy

Register Today

To become a participating pharmacy, follow the registration process on the platform and capture information pertaining to your Pharmacy, yourself and upload your council card. It is that simple.

Once your information has been received, you will be contacted by an administrator to arrange an onboarding session, empowering you with everything you need to know on how to use the platform.

Register now to join the digital health journey. This journey enables you and your pharmacy to evolve with the times, and provide your patients with access to healthcare.

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The platform offers you the opportunity to have virtual consultations with qualified medical professionals.


A personal Electronic Health Record is created. It is securely stored and simplifies medical records which is accessible through an online profile, and only viewed with the patient's permission.


The platform delivers a smooth and simple consultation process.

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Improves collaboration between your pharmacy, your patient and consulting doctor, for more effective goal setting and long-term treatment plans.


Provides access to a doctor when medical care is needed.


A less expensive healthcare solution, providing for instore consultations and real-time digital prescriptions for dispensing at your pharmacy.

Contact Us

For any customer queries, technical issues or assistance please contact us through the following email address info@icpa.videomed.co.za

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